Here are some glimpses from the Empathetic Leadership Workshop facilitated by ๐ค๐๐ฎ๐๐ถ ๐ . ๐๐ต๐บ๐ฒ๐ฑ, Founder & Managing Partner of ๐ค๐๐ฎ๐๐ถ ๐๐ผ๐ป๐๐๐น๐๐ฎ๐ป๐๐, for the esteemed ๐๐ฅ๐๐ ๐๐ฎ๐ป๐ธ ๐ฃ๐๐.
This leadership development initiative was designed to embed empathy into the daily practice of Business Development Managers (BDMs) and Risk Managers (RMs) at the Small Business Division of BRAC Bank. It emphasized how empathetic leadership not only supports businesses but uplifts people, strengthens communities, and fosters long-term, sustainable growth.
A strategic partnership with ๐๐ฎ๐๐ฝ๐ฒ๐ฟ ๐๐ฐ๐ฎ๐ฑ๐ฒ๐บ๐ is enabling Quazi Consultants to offer continued learning via Pathwork, a text-based microlearning app. Special thanks to Taufiq Uz Zaman, along with his colleagues Naimul and Labib, for supporting this innovative learning experience.
The workshop was further enriched by the presence and support of Mr. Anwar Alam, Senior Consultant at Quazi Consultants, who provided video documentation and valuable experience sharing.
๐ง๐ผ๐ฝ ๐ฏ ๐๐ฒ๐ป๐ฒ๐ณ๐ถ๐๐ ๐ผ๐ณ ๐๐บ๐ฝ๐ฎ๐๐ต๐ฒ๐๐ถ๐ฐ ๐๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐๐ต๐ถ๐ฝ ๐ฎ๐ ๐๐ฅ๐๐ ๐๐ฎ๐ป๐ธ
๐ญ. ๐๐ผ๐ผ๐๐๐ ๐๐บ๐ฝ๐น๐ผ๐๐ฒ๐ฒ ๐๐ป๐ด๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐ ๐ฎ๐ป๐ฑ ๐๐ป๐ป๐ผ๐๐ฎ๐๐ถ๐ผ๐ป
Global research shows a clear link between empathetic leadership and improved performance. One study found that employees with empathetic leaders report 76% engagement (vs. 32%) and 61% innovation (vs. 13%). When SME Relationship Managers at BRAC Bank feel heard and valued, they become more proactive and creative.
๐ฎ. ๐๐น๐ถ๐ด๐ป๐ ๐๐ถ๐๐ต ๐๐ฅ๐๐ ๐๐ฎ๐ป๐ธโ๐ ๐ฉ๐ฎ๐น๐๐ฒ๐-๐๐ฟ๐ถ๐๐ฒ๐ป ๐๐๐น๐๐๐ฟ๐ฒ
As the only Bangladeshi member of the Global Alliance for Banking on Values, BRAC Bank is deeply committed to โPeople, Planet, Prosperity.โ Empathy-led leadership complements this mission by fostering human-centered service, ethical banking, and inclusive growth.
๐ฏ. ๐ก๐๐ฟ๐๐๐ฟ๐ฒ๐ ๐ฃ๐๐๐ฐ๐ต๐ผ๐น๐ผ๐ด๐ถ๐ฐ๐ฎ๐น ๐ฆ๐ฎ๐ณ๐ฒ๐๐ ๐ฎ๐ป๐ฑ ๐๐๐ต๐ถ๐ฐ๐ฎ๐น ๐๐ผ๐ป๐ฑ๐๐ฐ๐
BRAC Bankโs Code of Conduct promotes transparency, collegiality, and a harassment-free environment. Empathetic leaders by listening actively, validating emotions, and ensuring fairness strengthen the very foundations of a healthy, respectful workplace.
